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Table Of Contents:

Where to upload your files:

Configuring your FTP clients:

Understanding the web site file system:

CGI Based Programs:

The ins and outs of DNS and how it effects your domain:

Setting up and managing Sub-Domains:

Setting up Domain E-mail:


 


Where to upload your files:

 

The Home Directory:


Your html files, and or the files you want to make accessible to the World Wide Web must be uploaded to your account. When you first FTP into your account, you'll be taken to your "Home" directory. Don't confuse this with your "web directory." The home directory is "not" accessible to the World Wide Web; it's a private directory where critical system files reside. DO NOT delete files that have been created by the system, otherwise your web site may disappear into cyber oblivion!

 The public_html and www directory - (Where web accessible files are placed)

These are the two directories, where files you want accessed from the web must be placed. Open the folder "public_html" , which is your "web accessible directory." The folder named "www" is actually a shortcut to public_html, (both of them take you to your web directory). Upload the files you want accessible to your visitors and feel free to make the appropriate sub-directories you'll require.


Configuring FTP Clients:


 

Configuring Cute FTP
Based on version 4.2
Cute FTP

Please note that there are a number of older and current versions of Cute FTP floating around. As a result, some of the instructions provided here cannot possibly reflect all the versions, which have been released in the past 5 years. The only small difference you may encounter is where some of the options can be found (depending on the client version you're using). In any event, everything is pretty well much the same. Let's get started:

1. Open Cute FTP
2. Select "File"
3. Select "Site Manager"
4. Select "New"
 


Options you'll see:
cute-ftp.gif (10027 bytes)
 

- Label for site: Enter a name for this account. For example, "My Root Account."
- FTP Host Address: www.mydomain.com
- FTP Site Username: Your main system login name
- FTP Site Password: Your main system password
- FTP Site Connection: Port: 21
- Login Type: Normal


 


Notes About Cute FTP:

There are a few advanced features you may want to be aware of. These features may need to be enabled if you're having problems accessing your site via an FTP client. The following will explain:

Trouble accessing your site via FTP:

This can sometimes occur if your accessing the Internet from behind a firewall, personal router, or using an Internet connection sharing system such as NAT (Network Address Translation). This is often a class case scenario in a home or small office where several computers are being shared by one Internet connection.   Symptoms include, difficulty logging in via FTP, and or maintaining a reliable upload or download session.


Use Passive Mode instead:

From your FTP main interface, select:

1.
Edit (from the main dropdown menus)
2. Settings

A dialog box called "Settings" now appears. Select:
3. Connections
4. Firewall

This opens the Connection/Firewall dialog box:
5. Check the box that says "PASV mode."
6. Click OK
Don't touch any of the other settings
cuteftp-firewall.gif (19541 bytes)
Ignore all other settings you see here except for the "PASV_mode" setting!


Give it a try and see how it works. If you're still having problems, you should contact your ISP to see if they can make the necessary changes required for you to access your site via FTP. There are a vast number of network configurations ISP's sometimes use, and some of which that can cause problems for users wanting to access the web beyond that of a browser.

How to view all files in your account (For Advanced Users).

Advanced users may want ability to view "all hidden" files in their directories. While most of these are critical system files, there are a few, which can be manually edited by "Advanced Users." This is done by inserting an entry into the "File Masking" feature in the client.


Unmasking Hidden Files:

1. Open Cute FTP
2. Go to the site manager
3. Select your account
4. Select
"Edit"
mask1.gif (7973 bytes)
 

A dialog box opens called "Site Properties":
1. Check the
"Enable Filter" box
2. Click the "Filter" button
3. Check the " Enable Remote Filters (Server Applied Filer) " box
4. In the "Remote Filter" window, type this command -a
5. Click OK
That's it!


mask2.gif (8617 bytes)
 

The -a command will unmask "all" files in your web account.
 

Final Note:

NEVER REMOVE OR ALTER FILES, WHICH HAVE BEEN CREATED BY THE SERVER or C-Panel!!   Unless you're an advanced user, please leave all files that have been created by the system alone! Doing otherwise could cause serious problems with your account, and in some cases take it offline completely. When in doubt "ASK", do not Delete!


 


Setting Up WSFTP

WSFTP Pro

Please note that there are a number of older and current versions of WSFTP floating around. As a result, some of the instructions provided here cannot possibly reflect all the versions, which have been released in the past 5 years. The only small difference you may encounter is where some of the options can be found (depending on the client version you're using). In any event, everything is pretty well much the same.

Setting up WSFTP:

1. Open your WSFTP client
2. The dialog box "WS_FTP" Sites should display. If not, click the "Connect" button.
3. Select "New"

You should see this dialog box:
wfstp-configured-sites.gif (7841 bytes)
 

You'll be taken through these options:

1. New Site/Folder: Choose a name for this account

new-site.gif (4165 bytes)
 

2. Host Name or IP address: www.yourdomain.com

wsftp-host-name.gif (2993 bytes)
 

3. User ID: Main system login

4. User Password: Main System Password
5. Select "Save Password."

wsftp-login-information.gif (3880 bytes)

6. Select "Finish."
Done! Your can now FTP into your site


 

Notes About WSFTP:

Main Username and Password:

The main Username and Password was sent to you in your welcoming e-mail, and are also the same ones used to access C-Panel. If you've changed your "main" Username and Password before setting this up, then use you must use them instead.

 

Trouble accessing your site via FTP:

This can sometimes occur if your accessing the Internet from behind a firewall, personal router, or using an Internet connection sharing system such as NAT (Network Address Translation). This is often a class case scenario in a home or small office where several computers are being shared by one Internet connection.   Symptoms include, difficulty logging in via FTP, and or maintaining a reliable upload or download session. If this is the case, try "Passive Mode."

Setting Passive Mode:

1. Open the WSFTP account manager

2. Highlight your account

wfstp-configured-sites.gif (7841 bytes)

3. Select "Properties"
4. Select the "Advanced" tab

wsftp-site2.gif (5432 bytes)
 

5. Check the box called "Passive Transfers."
6. Click "OK"
 

wsftp-advanced.gif (8206 bytes)
 

Select passive mode, click "OK", and try it again.

How to view all files in your account (For Advanced Users).

Advanced users may want ability to view "all hidden" files in their directory. While most of these are critical system files, there are a few, which can be manually edited by "Advanced Users." This is done by inserting an entry into the "File Masking" feature in the client.

Unmasking Hidden Files:
1. Open the WSFTP account manager
2. Highlight your account
3. Select "Properties"
4. Select the